Shipping policy

Processing Time
All orders are carefully prepared and packaged. Please allow up to 5 business days for handling before your order is shipped.

Shipping Methods
We ship using reliable carriers at our discretion. Most orders are sent via:

• Economy (Ground) – standard delivery at the carrier’s pace

• Standard (3-Day) – faster delivery option

Delivery Times
Delivery estimates depend on the carrier and your location. While we strive for timely delivery, we are not responsible for delays caused by the carrier, customs, or events beyond our control.

Alcohol Shipping
Wine and other alcoholic beverages are shipped in compliance with all federal, state, and local laws. A signature from someone 21 years or older may be required upon delivery.

Damaged or Lost Packages
All shipments are insured. If your package arrives damaged or is lost in transit, please contact us immediately at info@helenaview.com. We will work with the carrier to resolve the issue.